When you provide us with personally identifiable information ("Personal Information") through this Website, we respect your privacy.
Collection of information
This Web site uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may berefused at any time with respect to subsequent services.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.thebaobabtree.co.uk, such as information regarding which of our pages are most popular and general website administration.
We will not sell or rent your Personal Information to third parties without your consent.
We may use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information at any time by contacting us on the following number 0845 388 1475 (open 10.00am to 6pm, Monday to Fri) or email firstname.lastname@example.org
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
Sensitive information is not sought through this Website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.
We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections. If any of the information that you provided on registration changes, please update your records immediately by contacting us on the following number 0845 388 1475 (open 10.00am to 6pm, Monday to Friday) or email us email@example.com. You can also request that your Personal Information is deleted from our systems at any time by emailing us at firstname.lastname@example.org
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website. We use session cookies: (a) to track the number of visits to the Website; (b) to compare statistics that allow us to understand how users use our Website such as details of the pages viewed on the Website and the number of return visits to the Website (we cannot identify you personally in this way); (c) to enable basic personalisation of the Website; (d) to keep track of your current shopping session so that you may retrieve your shopping basket at any time; (e) within the user id sign in session for security; and, (f) to remember if a user has signed out.
Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use one persistent cookie which is stored to enable the Website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the Website.
You have the ability to accept or decline cookies by modifying the settings in your internet browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled.
Notification of changes